Privacy Policy

Introduction

This Privacy Policy applies to the website operated by FlexnLink ("FlexnLink", "we", "us", or "our") and explains how we handle information collected through our website and related communications.

By using our website, submitting an inquiry, requesting information, or otherwise communicating with us through the website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Information You Provide

When you contact us, request a quotation, or submit information through our website, we may collect information such as:

• Name
• Company name
• Business email address
• Country or region
• Product or cable requirements
• Application information
• Technical specifications
• Estimated quantities
• Required standards
• Other information included in your message

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the services and technologies used on the website. This may include information such as your IP address, browser type, device information, referring page, pages visited, and general website usage information.

How We Use Information

We may use information collected through our website for purposes including:

• Responding to your inquiries and requests
• Preparing quotations and product recommendations
• Understanding your product and technical requirements
• Identifying suitable sourcing and manufacturing options
• Communicating with you regarding requested products or services
• Improving our website and user experience
• Maintaining website security and preventing misuse
• Complying with applicable legal or regulatory requirements

We do not use information for purposes that are materially incompatible with the purposes described in this Privacy Policy without appropriate notice or other lawful basis where required.

How We Share Information

We do not sell personal information as a business practice.

We may share information with service providers, business partners, manufacturers, suppliers, or other parties when reasonably necessary to respond to your request or provide the services you have requested.

For example, if you submit a cable sourcing inquiry, we may need to share relevant product specifications, quantities, application requirements, or other necessary information with a suitable manufacturing partner in order to evaluate availability, capability, or pricing.

We aim to share only information that is reasonably necessary for the relevant business purpose.

We may also disclose information when required to do so by law, regulation, legal process, or when reasonably necessary to protect our rights, security, property, or users.

Cookies and Similar Technologies

Our website may use cookies or similar technologies for purposes such as basic website functionality, security, analytics, performance measurement, and improving the user experience.

The specific technologies used may change as we develop and improve our website. Where required by applicable law, we will provide appropriate information and choices regarding non-essential cookies or similar technologies.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain appropriate business records, resolve disputes, or comply with legal and regulatory obligations.

The appropriate retention period may vary depending on the nature of the information and the reason it was collected.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

International Data Transfers

FlexnLink may work with customers, manufacturers, suppliers, and service providers located in different countries.

As a result, information you provide may be processed or transferred to countries other than the country in which you reside. Where required by applicable law, we will take appropriate steps to ensure that such transfers are handled in accordance with applicable privacy requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

These rights may be subject to applicable legal limitations and exceptions. To exercise a relevant privacy right, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, or other external resources.

These third parties operate independently from FlexnLink and may have their own privacy policies and practices. We are not responsible for the privacy practices, content, or security of third-party websites.

Children's Privacy

Our website and services are intended for business and professional users and are not directed to children under the age required by applicable law.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the beginning of this policy. We encourage you to review this page periodically for the latest information.